Welcome to the Backoffice
Please use the links below to get to your dashboards
MMA Dashboard
Marketing Dashboard –
INACTIVE – DO NOT USE
Client Administration
My Clients (admin) – NEW!!! You need to log into the portal with your usual name to access this now.
NAM
Unverified Docs
Unassisgned Docs
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Processing
DC Booked
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Internal Teamleader Dashboard
ITD
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Login
Features
- Refactored sign-up process (not live)
- Removed shipping question from presentation-pro
- Bluecoast users only get tax service questions
Bug Fix
- Fixed Clark’s conference line #
Features
- Added conference line and pin numbers for the NAM calendars
- Master Teamleaders can see their Teamleaders
- Added dropdown selector for internal staff to access all TL’s on TL Dashboard
- Changed the logic to move more appointments to everyone who is not bill.
Features
- Teamleaders can verify their own documents
- Appointments rejections now email notify advisors
Bug Fixes
- Selecting No Show on appointments no longer locks out presentation pro
Bug Fixes
- Black background on My Clients for Android making text hard to read
- ‘undefined’ from showing in the custom attachment activity
Features
- Teamleader Dashboard
- Upgraded CRM to use SSL for all communications
- Appointments Dashboard to process new booked appointments
Bug Fixes
- Fixing “Add Service” activity so new services can be added to a client
- Fix for no show submission
- Fix for rescheduling appointments in Prespro for iOS
Bug Fixes
- Fix for calendar not rescheduling on mobile Presentation Pro
- Fix for discovery call not being tracked from appointments dropdown selection
- Fixed confusing demo mode interface so agents stay in demo mode
Features
- Teamleader Dashboard completed
- Removed Discovery Call from activity drop-down to force selection through appointment’s list
Release 8/5/16
Bug Fixes
- Signature line for teamleaders shows up blank now instead of ‘undefined’
Features
- Appointements can be rescheduled/canceled from the client card
- Follow up calls can scheduled from the client card
- Presentation Pro prompts advisors how they are presenting to the client
- Presentation Pro restricts multiple discovery calls from being made
- Client id added to google calendar description
- Allowed admin/exec circle to edit client services
- Survey completion now shows in activity log with relevant context of how it was run
- Discovery call activity now asks for the related appointment for discovery call and what the result was ( canceled, noshow, reschedule or completed )
Bug Fixes
- Demo watermark doesn’t flash briefly when loading Presentation Pro normally
- Email Client Activity uses email set in the contacts bar if done in the same session
- Discovery Call activity doesn’t blank out service fields when adding new products
Features
- Teamleader conferences lines now fill out Where in google calendar
- Survey data autosaves in Presentation Pro when agent books a discovery call
Bug Fixes
- Fix for contacts being blanked out
Features
- Admin can now filter discvory calls by teamleader in My Clients
- Filtering out non-active agents from Agents dropdown in My Clients
- Admin’s can add scheduled webex trainings up to 2 months in advance in backoffice
- Absolute links in portal changed to relative to make compatiable with staging and secure server.
Bug Fixes
- Fixed teamleader race condition in calendar
- Fixed function of “Done” link on prespro mobile
- Fixed contacts clearing at the end of pp.
Features
- Changed prespro entry screen to be more fluid and tab-able. ( web only )
- Added JWT handouts to secure connections to prepare for api 2.0
Bug Fixes
- States capitalized correctly in follow up email
- Contact updates on presentation pro carry through to popup
- Fixed column names in MMAD to reflect actual data
- Contact update sometimes doesn’t update db
- css formatting issues on slice card preventing use of the Add Activity button
- Discover Search box text easier to see on gmg app
- javascript shims added so calendar works on pre-5.1.1 android devices
Features
- Data calls now support ssl for when we switch
- More accurately tracking which MMA handles a client, ( purchases or first contacts )
- Formatted created date in MMAD to look nicer
- Sped up some queries by removing broker id lookup
- When Appointment processing “Rescheduled” now functions same as “Rejected”
- Can search clients by # in My Clients search box